In order for a facilities management (fm) organisation to make effective use of the results of performance measurement it must be able to make the transition from measurement to management it must also be able to anticipate needed changes in the strategic direction of the organisation and have a methodology in place for effecting strategic change.
Making the move from performance measurement to performance management by morgan shipley barbara j cohn berman explores results and observations from citizen focus group sessions conducted by the fund for the city of new york’s center on municipal government the essay. Performance measurement deals specifically with performance measures these are the quantitative indicators you put in place to track the progress against your strategy typically good performance measures cover a wide variety of criteria, like.
Moving toward outcome-oriented performance measurement systems • indicators show trends in community conditions to alert people to when and where there is a. Establishing a performance management framework for government1 prepared by jack diamond march 2005 economies moving toward performance-based budgeting where measures of performance performance measurement has exerted a positive influence on public expenditure management in budget preparation, the wider use and availability of. Facilities moving from performance measurement to performance management dilanthi amaratungadavid baldry article information: to cite this document.
The performance measurement revolution has seen a move away from the problems of past measurement systems five common features of out-dated performance measurements systems were: dominant financial or other backward-looking indicators. Moving from performance measurement to performance management author(s): dilanthi amaratunga (dilanthi amaratunga is research fellow at the school of construction and property management, the university of salford, salford, uk.
Learn about the benefits of performance measurement and setting targets for your business, remember, your kpis tell you what's going on in the areas that determine your business performance if the trends are moving in the wrong direction, you know you have problems to solve similarly, if the trends move consistently in your favour, you.